Personalized Jewelry5 Birthstone Heart Pendant NJE103081 Real silver .925, comes with the adjustable chain. Available online only. 9 letters maximum . These personalized pendants are manufactured by a subcontracting company for Créations Be Jolie, They are designed with the same high quality standards that we find in our creations made by us. All this to offer you the best prices on the market. This order is created within 10 - 14 business days and then shipped.